Of course super sad to hear. Depending on which country you live in, we use different shipping companies.

Have we sent your package with DHL Package you should be able to follow the link we provide you with in the shipping confirmation. Are you using Budbee you will receive texts or download Budbee´s app for better update about your parcel. You track it through their portal. 

Your parcel is on its way and will hopefully be with you shortly! :)